Important Notice

Unplanned Outage on Monday, September 10th, 2018

On Monday, September 10th, 2018 we suffered an unplanned outage due to a power failure in our local area. The power outage began at 5:30am and lasted through to 1:30pm EST. Unfortunately, due to an issue with our upstream internet provider, our internet service was not restored until 10:00pm EST. The outage affected all our core services including email, websites, and phone support. All services, including DNS, Web, Email, etc. have been restored to a working state.

Going forward we will be reviewing our redundancy measures as they did not function as planned. We sincerely apologize for the inconvenience.

If you wish to discuss the matter further, please feel free to contact us.

Contact Us

North America

Domain Registry of America
2316 Delaware Avenue, #266
Buffalo, New York

UK and Europe

Domain Registry of America
56 Gloucester Road #526
London, England

Australia, New Zealand and Asia

Domain Registry of America
189 Queen Street #209
Melbourne, 3000

Telephone and Email Support/Sales

Telephone sales/support hours are Monday to Friday
Customer Service: 9am until 6pm (ET).
Technical Support: 9am until 5pm (ET).

In the interest of better serving our customers, all inquiries are documented in our database and therefore we encourage you to submit them electronically.

NEED HELP? Call our support team at 1-866-434-0212